Rainbow Restoration of Athens, GA, has been awarded the 2023 Franchise of the Year, a remarkable achievement for owners Jim and Stacey Casey. Starting from humble beginnings in 2011, with Jim as the only technician, the Caseys have grown their business into a nearly 20-person operation, recognized not just for financial success but also for their deep commitment to the Athens community.
"This award reflects more than our growth," says Stacey. "It's about the lives we've touched. From day one, it's been our mission to serve with integrity, whether that's responding to an emergency or lending a hand to those in need."
A particularly challenging time came during the polar vortex of 2022. Temperatures plummeted to nine degrees, and burst pipes wreaked havoc across the Southeast. While others celebrated the holidays, Jim and his team worked around the clock, putting aside family time to help businesses and homeowners recover. "That was a moment where we became more than coworkers - we became family," Stacey recalls. "Everyone pitched in, not because they had to, but because they cared."
Beyond their day-to-day operations, Rainbow Restoration of Athens exemplifies generosity. When an elderly customer's insurance denied her claim for a water-damaged home, the crew volunteered their time, working weekends to restore her property without charging her. "We knew we couldn't just walk away," says Jim. "Doing the right thing was more important than profit.
This kind of compassion defines the Caseys' approach to both business and community service. Over the years, they've partnered with local nonprofits, donated time and resources, and built lasting relationships with clients and organizations. Their leadership extends beyond Athens, as they mentor new franchise owners through Rainbow's Field Training Program.
As they look to the future, the Caseys are preparing for even more growth. Moving to a larger facility and expanding their contents division, they are ready to continue serving the community they love. Their son Jackson, who grew up watching them build the business, has now joined the family operation, ready to bring fresh ideas and energy to the company.
For more information, visit Rainbow Restoration of Athens, GA.
About Rainbow Restoration: Rainbow Restoration of Athens, owned by Jim and Stacey Casey, has been serving the local community since 2011. The company provides trusted disaster recovery services, including water, fire, and mold restoration. Known for their commitment to excellence and personal touch, they are a reliable partner for both homeowners and businesses in Athens.
Rainbow Restoration is a leading international franchise providing professional restoration services for water, fire, mold, and smoke damage. With decades of experience, they help customers recover from disasters quickly and effectively.
Neighborly is the world's largest home services company with over 30 brands, providing essential home maintenance, repair, and enhancement services. Neighborly's trusted network helps homeowners maintain and improve their homes. Learn more at Neighborly.com.